Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail. This issue only affects devices within a limited serial number range that were manufactured between October 2018 to August 2019.
If you believe you have experienced this issue, please use the serial number checker to see if your iPhone 6s or iPhone 6s Plus is eligible for repair, free of charge.
Service Process
Choose one of the options below to have your iPhone 6s or iPhone 6s Plus serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.
- Book an appointment by calling a Service Center near you.
- Reach out to our Facebook Pages: iStore At Your Service or Switch At Your Service.
Before service, backup your iPhone to iTunes or iCloud. Learn more about preparing your iPhone for service.
For more details, check here.
