Apple has determined that a very small percentage of iPhone 8 devices contain logic boards with a manufacturing defect. Affected devices may experience unexpected restarts, a frozen screen, or won't turn on. Apple will repair eligible devices, free of charge.
If your iPhone 8 has an eligible serial number, Apple will repair it, free of charge. Use the serial number checker to see if your device qualifies for this program.
This program does not affect iPhone 8 Plus models or other iPhone models.
Service Process
Choose one of the service options below to have your iPhone 8 repaired. Your iPhone will be examined prior to any service to verify that it is eligible for this program.
- Book an appointment by calling a Service Center near you.
- Reach out to our Facebook Pages: iStore At Your Service or Switch At Your Service.
Before service, backup your iPhone to iTunes or iCloud. Learn more about preparing your iPhone for service.
For more details, check here.
