Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:
- The display, or part of the display, does not respond or responds intermittently to touch
- The display reacts even though it was not touched
Note: No other iPhone models are part of this program.
Service Process
Choose one of the options below to have your iPhone X serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.
- Book an appointment by calling a Service Center near you.
- Reach out to our Facebook Pages: iStore At Your Service or Switch At Your Service.
Before service, backup your iPhone to iTunes or iCloud. Learn more about preparing your iPhone for service.
For more details, check here.
