Dedicated Tiny Connector Design
To fit in 99.9% phone cases in the market
Aluminum housing reinforced to effectively eliminate electromagnetic interface
10000+ times bending tested guarantees the best durability
To fit in 99.9% phone cases in the market
Smooth-feel braided nylon exterior with impressive strength to withstand any twist and tear
High-Quality Nylon Braided Charging Cable
Say Goodbye to all the Mess
"iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPad Pro 10.5-inch, iPad Pro 12.9-inch (1st and 2nd generation), iPad Pro 9.7-inch, iPad Air 3, iPad Air 2, iPad Air, iPad mini (2nd, 3rd, 4th and 5th generation), iPad (5th, 6th and 7th generation), iPod touch (6th and 7th generation)"
120cm / 200cm
Get the device IMEI number. You can do this by dialing *#06# on your phone. Grab a pen and paper to write it down.
Enter the IMEI number in the Smart Exchange app when you're asked for it.
Follow the instructions on the Smart Exchange app and complete the evaluation process.
When the process is complete, you’ll receive an email with a reference number that you need to present to the store upon trade in.
Save this reference number.
Back up your data and restore your device to its factory settings. This will erase all your contacts, photos, apps, etc. We will not be able to retrieve any data from your device once you trade it in.
Go to the iStore/Switch store of your choice to complete the trade in process.
Please bring the ff:
You will be awarded the value of your phone in store credits. You may use this to buy anything in the store.
Go to your nearest iStore/Switch store and our Sales Specialists will assist you with the trade in. Please bring one (1) government-issued ID.
If you need assistance, you can reach us on Messenger and we'll be happy to help you through the process. You may also visit your nearest iStore/Switch store and our Sales Specialists will process the trade in with you.
Store credit can be used like cash at our stores. You can use to purchase an Apple device and/or a premium accessory. Store credit cannot be exchanged for cash and must be used immediately once your trade-in has been finalized.
Don’t worry. You can repeat the app evaluation process as many times as needed if you happen to miss some steps.
Yes. You can download the evaluation app and do the assessment from the comfort of your own home before going to the store to do the trade-in. We highly encourage you to do this for your convenience.
Yes although an in-store evaluation will need to be performed if you cannot access the app. We take in smartphones, iPad, and iPhones, both working and non-working.
Unfortunately not, we only accept working Apple watches.
To find out your IMEI number dial *#06# on the keypad and tap the call button. Your IMEI number should appear shortly. For iPad Wi-Fi + cellular model, you'll find the IMEI on the back of the device.
Yes, but the value will be deducted as a locked device. This may affect the phone’s trade-in value.
To turn off Find My iPhone on your Apple device:
To turn off via iCloud (if you do not have your physical device), follow this guide.
In some cases, your final trade-in value can vary depending on if you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.
You can top up the balance through cash, credit or debit cards, Gcash, Home Credit (select stores) .
Yes. If the price of the device you wish to purchase exceeds the value of your trade-in store credits you can pay the balance through credit card installments.
You may opt-out of the trade-in at any time of the process until a trade-in receipt is printed in the store. At that point, your trade-in is considered a final sale and cannot be canceled anymore.
Yes, we will accept your device for recycling for free. Simply leave your device with us and we’ll do the rest.
Before you trade-in your device, we encourage you to back up and erase all the data on your device. Here’s how (link). This ensures that your personal information is completely removed from your device before you trade it in.
No, you don’t need to provide proof of purchase to make a trade-in.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.